UL Medicines' Rapid Turnaround Times Help Medical Team To Save Poorly Baby
The team at UL Medicines are renowned for their fast turnaround times and exceptional customer service; however last December they went beyond the call of duty, delivering urgent bespoke medication to help a critically ill baby at Scarborough Hospital.
Yvonne Williams, Principal Pharmacy Technician at Scarborough Hospital said: "We were delighted with the customer service we received from the team at UL Medicines who really acted over and above what was expected of them, to ensure that a very poorly baby received the medication they so urgently needed.
Your team ensured that the medicine was made especially for us and despatched as quickly as possible and, as the situation became more serious, arranged for a second bottle to be made and sent out for express courier delivery.
Not only that, we were given the contact details of UL Medicines' managing director Andrew Trouton who told us to contact him any time, night or day, if we had any problems. What fantastic service!"
UL Medicines, part of the Quantum Pharmaceutical Group is a leading supplier of a wide range of high quality imported unlicensed medicines, specials, and batch-made specials for its hospital customers.
Posted by: Quantum Webmaster on 3rd October 2014